The calls are from CCI, a collection agency registered in Wyoming (although using a Fort Collins, Colo. mailing address) ??? Linda Russell is listed as the owner, and the calls from 307-324-6693, although a Rawlins, Wyo. prefix, trace back to an apparent CCI employee, Angela Edwards of Casper.
Public records also list email addresses of
[email protected] and
[email protected] for Linda and
[email protected] for Angela. Their mailing address is P.O. Box 4000, Rawlins, WY 82301.
It's true that CCI's tactics of using automated dialing to contact supposed deadbeats -- and then requesting them to return the call without explaining why -- are sleazy and deceitful. However, it appears they are operating barely within the law, albeit in a very questionable and unethical manner.
It's ironic that the owner is a long-time member of Wyoming's Collection Agency Board, a regulatory body, which among other duties, is tasked with investigating complaints and the conduct of licensed collections in the state. Therefore, any complaints filed against CCI are going to go right back to her. Talk about the fox watching the henhouse!
The previous posters are correct that the best way to stop an outfit like CCI from repeatedly calling is to notify them (in writing) to stop doing so. Instead, ask them to submit the proof of debt in writing. You are still liable for paying outstanding amounts, but at least you will have the opportunity to review the information for accuracy.
Be aware that Wyoming law (W.S. 33-11-101...116) requires that if the first contact from a collection agency is made by phone, the agency must send you a written notice with the pertinent information about the supposed debt.