Would you allow a complete stranger to go thru your purse or wallet???
DO NOT ALLOW ANY UNKNOWN PERSON, UNDER ANY CIRCUMSTANCES, ACCESS TO YOUR COMPUTER !
HANG UP and do not follow any of their instructions...
THEN DO A SEARCH FOR 'COMPUTER PHONE SCAMMERS'....
Posing as Dell technician. Noisy background like others talking and working. Claiming there are problems with my computer. Tried to confirm my email address and first name.