Hello fellow card holder, I'm sorry you are experiencing such headaches. I'm surprised they are still calling you when your account is in good standing. Doesn't sound like them at all, but then again I'm not surprised. Something in their system must not be up-to-date and they should be made very aware of the annoying calls and to make sure the payments are all posted to your account. I hope by now since the date of your posting, the issue has been resolved.
If this is First Premier Bank of Sioux Falls--you need to run fast. They are a favorite with the attorney general's office there. The att'y gen's office describes them very politely--their translation--human waste. Very Very sad that the types of people who run these banks were allowed in this country--most live in Brooklyn and Miami.
First premier bank and Total Card Inc, are 2 different companies, one calls you the day after your bill being due, and they call you like they are going bankrupt from several different numbers ( total card inc ), first premier bank, they arent so bad with that.