Hello fellow card holder, I'm sorry you are experiencing such headaches. I'm surprised they are still calling you when your account is in good standing. Doesn't sound like them at all, but then again I'm not surprised. Something in their system must not be up-to-date and they should be made very aware of the annoying calls and to make sure the payments are all posted to your account. I hope by now since the date of your posting, the issue has been resolved.
They called my son phone askn for Tyson n when my son told them that he wasnt who they called for they then start ask him other questions like: what names up on his account and who else is on his line n what his name. I then called the number back n told them not to ask a minor any question about anything nor call his phone anymore. So if anyone want to know they are residental people trying to mess up good people. I track down the number and the address and Im going to report them to the proper authorities inorder for this to cease. The number they called from was 3133465768
Again with Total Card. Why do the use some many different numbers??? Do they think people are so dumb, we will answer the call if the use a new number every time? Here's the numbers they've used on me: 313-346-5268 313-346-5271 469-619-4118 347-404-5862 832-260-0416 901-881-4268.
Have you tried reporting them to your state's Attorney General? I just received a call from them asking for my daughter who no longer lives here. They gave me credit info regarding a credit card she has; They asked for Miss (whatever my last name is). I am hard of hearing and was not wearing my hearing aids at the time and I told them I was. When I found out what the call was about, I stopped her before she went any further and said I was her mother. I also reminded her of the Privacy Act and that they need to verify fully with whom they are speaking. The caller then accused me of fraud because I said that I was my daughter. When I explained my hearing loss and could not determine the difference between Miss, Ms. or Mrs. over the phone, the caller said "Yeah, Yeah, we've heard that one a hundred times or more and hung up on me! When I called the number back, a man answered. He would hardly let me explain and after I did, he said their business was with my daughter so what was the problem, I explained again that I didn't want to talk about my daughter's account, I just wanted to speak to a supervisor about the rude manner of the woman who had called. He said no he wouldn't let me speak to a supervisor, This call was from V. Huether. Yes I see tha pattern and we should all do what we can to investigate this matter and report them to the proper authorities.