Hello fellow card holder, I'm sorry you are experiencing such headaches. I'm surprised they are still calling you when your account is in good standing. Doesn't sound like them at all, but then again I'm not surprised. Something in their system must not be up-to-date and they should be made very aware of the annoying calls and to make sure the payments are all posted to your account. I hope by now since the date of your posting, the issue has been resolved.
For those who have been complaining on this board, why don't you just suck it up and pay your bills?
We don't want to hear your sob stories that you lost your job, your father just died or that you just got out of surgery with a ten thousand dollar medical bill. We don't care! We want our money and we will keep calling until you pay.
There is no use complaining to your Attorney General. He is a politician and could care less about you. He will likely do a four year term and then either go home or to prison. As far as filing a telephone harassment case against us, be our guest. The DA won't press charges. We are offically recognized by the Detroit Police Department.
In closing let me say we don't care in the slightest about our customers. Send us what you owe us now, send something extra and then close your account. We simply dont care
Received a call after 9 pm. They are now claiming to be a "survey" company. They started asking about another state's health exchange, so I hung up. There's no indication that this is a legitimate survey company. Do not give them any information!