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16
john
I recieved a call from this company and my wife answered the phone since she was on the account as well and spoke to a gentleman there who never would tell her who he was at all. After possibly 3 to 5 minutes he actually said this to her as she put it on speaker phone so I could hear it, you supid [***] [***] pay your damn bill and hung up on her.

Now hearing this as a husband who tries to pay his bills all the time obviously wasn't happy at all. So I called them back and spoke to another person a woman this time and explained to her what just occurred to us and she said that is a lie sir we don't do anything like that. Well we had a tape of the conversation on my cell phone and I replayed it for her with the name of the company and once she listened to it there was a silence on the other end of the phone which ended finally when she said well I don't have time to waste on this and hung up.

Really professional aren't they. I've already informed the person I had purchased the rainbow vaccum from and they told their boss so hopefully this can be fixed terrible customer service.
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17
John
Sorry about the profanity in the post but it was something I wanted to quote that they said.
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18
Haley
person calls, automated voice comes on saying that some foreign sounding name wants to speak with the resident. I hung up, but ever since I picked up the first time, they call religiously every day at LEAST 3 times a day. This is all on my cell phone by the way.
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19
pci employee
I work for pci and what happens is the customers gives us current numbers where we can get a hold of them p! Its likely that when we tried calling months later they changed the number! And if u would pay ur bills we wouldn't call imaagine if u lent someone 5 thousand dollars and they weren't paying u
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20
Dale
Call from unknown number.  No time to answer. No message left. I would expect any legitimate business to leave a message. If this is really a loan company, they should take the time to train their staff in proper communications etiquette. Professionalism seems to be dead with these minority-run, non-citizenship-oriented, fly-by-night business. If you pay minumum wage, you get minimum service.
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