It appears these people (PCI) are real dirt-bags. I was looking into who it was who was calling, harrassing, and abusing my 85 year old Grandmother. Now i read this and find out the company works for Kirby.
You know... my Grandmother just bought this vacuum a WEEK ago! She hasn't even received her first bill yet and these people are calling 4 times a day?
Two things need to happen here. First, Kirby customers need to bombard the Kirby company with calls, letters, and emails regarding the practices of their finance company and insist that they stop using this abusive company immediately.
Second, everyone who has been victim to PCIs abuse needs to file a complaint with their Attorney General. This company routinely violates numerous State and Federal laws as set forth in the Fair Debt Collection Practices Act. Check it out, know your rights, and fight back!
Let me rephrase one of my statements to be more accurate... It SEEMS that this company routinely violates numerous State and Federal laws. I cannot truthfully say for sure that they do this routinely at this point, but my random sampling of the evidence points strongly in that direction.
I CAN say truthfully, that so far, they have violated at least 4 of these laws during calls to my Grandmother.