Got the call from ARRAY SERVICES - 320-534-0598
The person at the other end said they were a representative of Cigna Health Plan and calling to assist me with medical appointment scheduling...went on to list the numerous yearly tests they intended to schedule me for ...curiously they knew who my doctor was but I had just been to my doctor who manages my case and there was no mention of any such thing. I did, perhaps erroneously verify address data, perhaps I should have simply hung up. Usually when Cigna calls the caller ID says CIGNA . Anyhow I wasn't going to allow whoever it was to schedule any medical appointments for me, I don't live like that, with a stranger wanting to send me here and there for anything. I do see elsewhere that some claim ARRAY Services had pretended to be their Insurance provider so I thought I'd mention this. Very suspicious that a MN number would encroach on CIGNA TN turf... iffy at best. call was on 3/23/2017 at 9:58 central time
Clearly not a survey group. Appears to do debt collection only.
http://www.arraysg.com/
1-877-272-7729
Array Service Group
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Now something known as Altran.
See: http://alltran.com/about/locations/
Basically a group of debt collectors
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Array Services Group, Inc.
Alternate Business Names
J.C. Christensen & Associates,
CareCall, Inc.,
ProSource
(402) 397-3001
200 14th Ave E, Sartell, MN 56377-4500
http://www.arraysg.com
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call from this number went to telephony voicemail, as do all calls. No message left. Per history here, there are conflicting descriptions of the actual source.
I received a call from this phone number from a gentleman with a heavy accent claiming he was with my insurance company and that the phone call was regarding a call I made to the nurse helpline. The weird thing is, I did call the nurse helpline a couple of weeks ago. I'm not sure how he knew it, but I told him I wasn't comfortable with him calling from a Minnesota phone number claiming to be from my insurance company which is in Massachusetts. He got pretty annoyed and just wanted to verify my birthdate so I hung up.
I normally wouldn't answer an number I don't know. But I didn't look before picking up. I was suspicious because there was a blank pause and then someone from a call center was reading off a script. I had called a Carefirst nurse for some advice, and they were calling to see what I thought of the experience. So, a legit call; though unnecessary. Took a few minutes to answer his questions. "Would you recommend? Did you follow the advice? Was your issue resolved? etc"