He is still at it, said his name was Ricky. Just received a call with exactly the same issue and exactly the same claim purporting to represent Microsoft Support Services. I dumped his call twice and he even called back a third time. I did advise him that since I would be shut down within 30 minutes and would never again be able to access the internet that he call me back in 60 minutes and we could continue the discussion - surprise, surprise no call back and no internet lifetime block.