Had a call like everyone else. K, I have never come across a person from India on the phone (Lord knows that is all we get now a days) with a common name like ours. That was my first red flag. I got to the point where the tech was going to take control of my computer and stopped them there.
I got a similar call today from a guy with an Indian accent named Max William. I agree, he was very pushy to the point of being rude. I hung up on him when he started to get offended that I wanted to verify his connection to Microsoft. Good to know I did the right thing :-)
Received a call from Microsoft support. I was given 32 digit code to put in my computer to "verify" it is my computer. They were convincing I was first talking to mark benson then I was transferred to his supervisor(sounded a lot like the same person). East Indian accent. Phone number to call them back. 1 347-2300. New York
Sorry the number is 1347-480-2300. They didn't ask for money but they also could not provide sufficient answers to convince me to proceed. They wouldn't/couldn't tell me the legal name of their company. It didn't phase them when u said I would call Microsoft before I talked to them. They also couldn't tell me why the number wasn't toll free for such a caring service.
I must have said I was uncomfortable and not trusting of them 10 times but they continue to pressure and convince you it's ok. Eventually I hung up. I was trying to see if they would share some "identifying" information. But they said much about nothing.
It is a scam.. Gentleman w/ thick accent stated his name is Ed Brown. Very persistent. Advised him my computer tech will investigate. He advised me he was the only one who could help and that my computer tech wouldn't beable to detect the problem. Hmmmm, pretty fishy. Feel sorry for the elderly who might not know any better and fall prey. Shame on them!!
Same phone number a couple of Indian folks, heavily accented who said they were from My Windows Support and gave the 347-480-2300 number to call to verify they weren't a scam. I told them I was reporting them as scammers.