Had a call like everyone else. K, I have never come across a person from India on the phone (Lord knows that is all we get now a days) with a common name like ours. That was my first red flag. I got to the point where the tech was going to take control of my computer and stopped them there.
Thanks for info. Have done some of it but not all. It's interesting to know that they are still connecting to computer via phone line even telling them I want to cancel. It seems they are connecting just as soon as answering machine answers. Have list of the times they call and amount of time they spend via phone carrier. Funny part is that I have a different computer up and they still get in (or at least I think so).
But thanks for your help and will keep you posted.
Change any and all passwords on your computer and every place else. You can download maleware bytes from file hippo and run it also. Another good back up program is Spybot Search & Destroy. Make sure your antivirus and firewall is on and run your antivirus. Do a second sweep online through Nortons or McAfee, I think they still have the free virus checks online. You should have it gone it over by a real tech and you can talk to your ISP, maybe they can change your IP even if you think they are using it to get into your computers.
It appears these guys are still at it. Got a call this a.m. from "Martin" with an Indian accent. Says he is from the help and support team for my windows computer, name of company, PC Support. Says someone is trying to use my IP address for illegal activity. Call back number 347-480-2300. When I called back, got "elevator" music without any company identification. After seven minutes, I hung up. Called Police. THIS IS A SCAM. DO NOT GIVE THEM YOUR PERSONAL INFO, IP ADDRESS, OR EVEN TURN YOUR COMPUTER ON!!!!!!
I received a call from someone claiming to be from Microsoft telling me my computer sent them several distress messages about on-line hackers breaking into my computer and obtaining my personal information. They offered to walk me through the process to delete the malware. When I asked for their call back number for Microsoft they gave me 347-480-2300. When I called back, the same guy with heavy Indian accent answered as if he was the switchboard! Beware!
Received from an Aaron who said he was a technician representing Windows. Said he had my ID #, etc. for my computer. Said I was receiving errors!! Asked me to turn on my computer. Said I did not know who he was as info on phone said Private. Gave me this phone # 1-347-480-2300. Googled this number and so glad I did not fall for this scam. Questioned what the music was in background..said there was several technicians working in same office..