Robo call recorded 19 September 2013 from (360) 861-6939
Caller ID: Process CC Dep
This was a really slick call. The caller kept repeating "is that ok?" after asking me questions and I thought it was a scammer who wanted to record me saying "yes" so they could alter the recording of the call and make it appear that I agreed with them for whatever they're trying to pass off on me, but after a while, I realized I was talking to a robot! The robot is queued to advance in the call based on the respondent saying key words, as directed by the robot's questions.
I tried to keep silent until I was afraid they'd disconnect, then I'd say 'hello?' to hold them in the conversation.
I was trying to play with "Robert Green", thinking he was a real person, but finally they disconnected the call.
Here is a transcript of our "conversation":
<me> Hello?
<they> This is Robert from customer care service. How are you today?
<me> Just fine.
<they> The reason for the call is that we're offering relief for unsecured debt. Would you be interested in some financial assistance?
<me> Uh, what sort of unsecured debt?
<they> To be clear, when we say 'unsecured debt', we mean credit card payments, personal loans, and collection accounts. Let me ask you a couple of questions. Is that ok?
<me> Uh, how did you get my number?
<they> Well, I don't, I'm not in charge of the marketing, I don't know where we get the information from. What I do know is that we can save you a tremendous amount of money on your credit card debt. How much debt do you have now?
<me> Oh, loads, don't even ask.
<they> Do you have $8,000 or more in credit card debt?
<me> Ah, easily, yes.
<they> Hey, it looks like you qualify. Well, hold on a minute while I get a consultant on the line, ok? Is that ok? <pause> Are you there?
<me> Hello? I'm here.
<they> Is that ok? Great, I'm gonna transer you to a specialist, you're gonna be on a brief hold, so don't hang up. Is that ok?
<me> Hello? Hello?
<they> Yeah. Yes. Are you there?
<me> Hello? Hello?
<they> Yes. He'll be with us shortly. Is that ok?
<me> What did you say your name was?
<they> Robert Green. <pause> We need this information to continue. Is that ok?
<me> Robert Green?
<they> Yes. Is your credit card debt $8,000 or more?
<me> Uh, easily.
<they> Ok, that wasn't clear. Can you, can you say that again?
<me> Yeah, I'm seeing some very interesting things about you on the Internet. Looking up your phone number.
<they> Do you have $8,000 or more in credit card debt?
<me> Oh, easily.
<they disconnected the call here>
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