They pretend to be a research company, but then they ask for personal information such as credit card number, date of birth and other things that would be irrelevant for the scope of why they claim to be calling. This is a SCAM. Do not call back or give them any information.
This seems to be a legitimate Chase line. It left a voice mail saying I should call the number on the back of my card. It was because I had forgotten to pay my card. If you're concerned, just call the number on your card instead of talking to the person who calls on this number.