Well I've got a better solution than letting HD or any creditor having you cell phone number. I bought one of those MagicJack.com USB phone devices, it is registered to my name and even has my address registered to 911 in my area. BUT, I plug it in to my computer using my broadband cable modem when I want to use the "LANDLINE" phone, rather than my cell phone. I logged on to the Home Depot credit website and changed my phone to the MagicJack number, now they can leave all the messages they want, but they do not have a snow ball's chance in ..... of getting me on the phone, so please call all they want.
They are a collection agency for Home Depot. They will call at least 3 times a day. I have worked with them and they work with you if you write them a letter.
8-21-08 8:56 a.m. - CitiCard 423-477-6983 left message for me to call 866-458-7618 re my Home Depot acct (DON'T HAVE ONE) M-F 8a.m.-9p.m.
8-23-08 10:25 a.m. 423-477-6983 didn't answer, no message left
8-24-08 (Sunday) 10:55 a.m. Answered phone hoping it wouldn't wake my granddaugher. Person asked to speak to someone I've never heard of. I asked "Who?" She repeated the name, I told her I had never heard of the person and hung up. After thinking about it (identify theft, etc.), I called 866# left earlier. After umpteen options/waiting talked to a lady in TX who asked for my acct #. Told her I don't have one and that someone called my home asking for person I've never heard of. I refused to give her any info. She said someone "may" have keyed in a wrong digit.
That didn't make me feel any better. Also told her I didn't appreciate the call on Sunday, it did wake my granddaughter, and that I was reporting the numbers to the National Do Not Call Register.
I sent email to Home Depot Customer Care; received response 9-12-08: "We certainly regret to hear of the phone calls you have been receiving regarding an account that is not yours. Please accept this letter as confirmation that we have removed your phone number from that account."
Called 6-times today (10/7/08). It's an autodialer reminder from Citigroup Consumer Cards (Home Depot Account). Each time I answered no one was on the other end so I called them back to know the reason of the constant calling and silence.
The rep started asking me all sort of weird personal questions So I hang up and called the number on the back of the card to verify. Turns out their system calls account holders at random to remind them of Payment. When you call them back to debate this they **immediately** recognized your account is in good standing and your last payment was on time. So stupid.