SINCE APRIL 2008 I HAVE RECEIVED MANY CALLS EACH DAY FROM CITI CARD IN GRAY TENNESSEE REGARDING CREDIT CARDS THAT WERE CUT-UP AND RETURNED TO RETAILERS NATIONAL BANK IN SOUTH DAKOTA. THE HOME DEPOT CHARGED ME $37.OO
FOR LATE CHARGES ON A PAYMENT MAILED TO THEM (6)DAYS BEFORE DUE DATE AND WOULD NOT REMOVE THE CHARGES. I HAD NEVER BEEN LATE BEFORE AND PAID OFF THE ACCOUNT IN FULL. THE SECOND CARD FROM "TARGET" WAS CUT-UP AND RETURNED TO THE SAME BANK FOR NOT REMOVING A PURCHASE ON THE INTERNET WHERE I WAS CHARGED TWICE AND I RETURNED THE PRODUCT TO THE COMPANY. THIS INFORMATION WAS ALSO SENT TO TARGET NATIONAL BANK AND THEY IGNORED THIS ISSUE FOR FOUR AND HALF MONTHS - AFTER FOUR MONTHS OF TRYING TO CORRECT THIS PROBLEM MYSELF THE COMPANY WOULD NOT REMOVE THE DOUBLE CHARGE FROM MY ACCOUNT. I HAVE ALWAYS PAID OFF MY ACCOUNTS IN FULL. APPARENTLY, BOTH CARDS WERE ISSUED BY "CITI BANK" IN THE NAMES OF "TARGET AND "HOME DEPOT" NO WONDER "CITI BANK" IS INVOLVED IN THE PROBLEM!!!
To date, have probably gotten 50+ calls from this collection agency looking for the person who USED to work here. Of the times I have answered the phone, I tell these idiots that not only is the guy they're looking for has been gone for 2 years, but also our company will be pursuing legal action if they don't stop the harrassment. Doesn't seem to have done any good - these jerks keep calling.
I believe this is Home Depot - the calls started, for me, when I was 10 days late with my payment. It was a complete oversight. I Just paid online and informed them of the payment - hopefully, the calls will end soon.
These people must call my house 20 times a day and there is never anyone there i have started to answer the phone in different accents to see if they say anything but nothing at all. When you call it back it is just a recording for Citi Cards. If they have a question why won't they answer when i say hello. This is really anoying they start calling at about 7 in the morning. Not Cool.
If they won't stop until I answer or call them back, they'll be calling forever because I'm deaf. This is my cell phone, which I use for texting only. I do have a home depot account, but I always pay it on time, and as of this month, the account has been paid in full.