They call every day, four or five times a day. If you answer, they ask for your name, but won't tell you who they are before you verify that you are who they are calling for. If you refuse to answer their questions until they tell you who they are, they ignore you asking them who they are and repeat themselves. If you ignore their call, they hang up when they get your voicemail or leave a voicemail that says: "hello. hello. hello?" and then hang up. They even started calling other members of my family that I don't even live with and they do the same thing to them. They ignored my family's requests to never be called again at that number. The number they called that was my family members was never even on my account. So obviously they are going through the phonebook of something. I'm assuming all of this because I was literally a couple days late on a f-ing payment.... I am guessing, because I STILL don't know who this was harassing me.
5 Calls in 2 days. Finally on the last one they left an automated message from Citi Bank. What an absurd system. There's no live people you can speak with because their call center is closed. Autodialer shouldn't be on if there is no live person you can speak with. The funny thing is that they are calling me for a $10 payment that is only a few days late. It's completely my fault that I let this $10 payment slip my mind. I know banks are having a tough time but this is ridiculous. These people have probably already spent a lot more than $10 trying to collect. I love how some employees of Citi have posted here saying they are just doing their job. Please! If you expect people to be courteous to you then call at a decent hour and have a live person on the other end and not dead air or an automated attendant. These people are just 1 step away from asking "would you like fries with that?". And that would be a step up. They love to hide behind "I'm just doing my job". If this is "your choice" of jobs then you really need to look yourself in the mirror and ask yourself if it's really worth it. It must be so fulfilling making $8-$10 doing this dirty work for the fat-cats at Citibank. Make the over compensated CEo's man the call center for a few hours! We taxpayers are having to fork over billions in bailouts for the huge banks and they still continue to waste money with unwanted solicitations and junkmail. I get tons of it and Citibank is the worst of the bunch. I say let these big banks fail and give the bailout money to the taxpayers where it belongs. We aren't the ones that gave out all of those loans to people that shouldn't have gotten them in the first place. All of those loan officers and upper management should be prosecuted for their predatory lending practices. I realize I'm off topic a little but not completely off base. The banks are the ones responsible for the problems they have and we have to bail them out. What a crock! And to these collection folks, Get a real job!
Try getting a VOIP phone, you can block their calls and keep them from calling you. I have phonepower.com but you can ger vonage or some other service in most areas.
If you have broadband or dsl just get VOIP and block anomyous calls or block their number permanently. Your phone will never ring and they get a busy signal! There are several out there, I have phonepower.com, vonage, all kinds of them. Can check messages on the internet, block on the net etc. Most regular phone companies have caller block too for pretty cheap monthly. It will solve everyones problem...
I received two calls from 423-477-6983 caller stated she was from Home Depot collection deparment said I owed money. I do not owe any money to Home Depot.