I tried to negotiate and speak with the collectors in a civil manner. They don't want to help me. They don't care if their customers are in financial trouble due to lack of income. They want their money. They don't want to work or negotiate with you either. They would sell their grandmother first. The mafia is better than this at least they just break your arm. Wake up, hunny, and stop kidding yourself thinking THD wants to help their customers. They are in it for the money.
Received a call on my cell phone 06-26-2009 at 0850 CDT. Recorded call and was forced to wait on hold for a live person. Recording identified call as reguarding my Home Depot account. I do not have a Home Depot account. When th live person came on, the wanted to discuss my outstanding balance. I told the caller this number was on the do not call list and to remove it from their call list permanantly. I further told them I would be reporting the call due to their disregard of the FCC do-not-call laws.
I have a HD card HOWEVER, I just called them last week to straighten out my situation. Yes, I CALLED THEM, they didn't have to call me first, I made the initiative to explain my circumstances. I work for the state of PA which is not getting paid currently do to the budget impasse and we are looking at not getting a paycheck until August at the EARLIEST. They were "understanding" and deferred my payments for 2 months so why are they still calling??? They obviously don't know what they are doing or don't have updated information. I will call them back when I get a break at work but don't appreciate the calls at my job.