This company called after a stay at he hospital to survey how the stay was. Snoopy [***] to harvest info for marketing and to give intel to the Hospital billing dept and sell data to other sources.
Received a call from 423-490-7446 on my cell today. Since I did not recognize the number, I did not answer. A message was left and when I listened to it there were only background sounds like ruffling papers and a low grunting noise. I did visit Banner Health (Loveland, CO) a couple weeks ago and from previous posts believe this could have been a survey call about the medical serivce I received. The survey caller could have left a professional message.
Rockwood clinic website info:
HealthStream Surveys
In order to constantly improve our service Rockwood has partnered with HealthStream Research to manage our patient satisfaction survey process. You may be randomly selected to participate in a survey about your experience with us. If you are contacted, please take the time to share your feedback regarding your experience at our facility.
All calls come from HealthStream Research's Laurel, Maryland Interviewing Center. The phone number that will show on the caller ID is (423) 490-7446. If you see this number, please take the call.
We care very much about your comments because they help us improve our service to you. They also help us train and recognize our staff. However, your participation in the survey is voluntary. You have the right to refuse to answer the survey.