Who called from 4407355115

I have recieved many calls at my work phone and they wont seem to stop. They literally call all the time with the same recording.

It's been interesting reading this blog.  I think, however, I got one that tops all the other harrassing calls from this company.  My husband was gravely ill in the hospital. I was standing beside his bed when his phone rang. I answered it and could not believe that it was an automated message from MBW about a debt asking us to call them ASAP.  How in the world did they know how to reach him?  For the whole month my husband was in the hospital I got these calls at home.  If the caller ID said UNKNOWN I would not pick it up.  Sometimes they would leave a message, sometimes they wouldn't. They also called my place of business.  For those of you who receive these sorts of calls at work - MBW is "outside" of the law if you have told them not to call you at work and they continue. They can be reported.  I was given a deadline of when I had to have the check to them or else what? Do they want my first born or something?  And hang ups - oh yes - they have hung up on me many times. How rude! The caller starts out very nice and friendly and then comes on like a gangster.  Wouldn't you hate to have a job like this?  How could you sleep at night?  Not everyone who has a debt is a deadbeat.  Some of us are very nice people who have fallen on hard times and illness.  Anyway - to all you others out there who are dealing with the "nice" folks at McCarthy, Burgess and Wolf - God bless us all.

My daughter was getting calls on her cell phone from this number.  They finally left a message one time with a code and this number to call back.  So, I called it back.  Of course they had the wrong number, but they were looking for someone that had something to do with a girl scout council... collections agency! Told them to take her number off of the file, it was the wrong number.  IF they call again, I'll report to do-not-call agency.

This is what I found on their website. You may find this interesting. I know i did. We are a collections-driven company. Our concept of selling as it relates to collections not only creates greater recoveries, but also enhances, rather than inhibits, your sales efforts. The objective is to maximize your collections in a way that would not compromise customer relations.

You have already created "the open" by selling to your customer. Our job is "the close"-having you get paid. We do this by finding the customer's "hot button," the factor that motivates them to do what they demonstrated they don't want to do-pay the debt.

MB&W's approach to collections is early identification of why an account is unpaid. Oftentimes, it is a paperwork or customer service issue. The concept of selling approach allows us to take CRM (Customer Relation Management) into the receivables management arena. In those instances where the problem is strictly a lack of desire to pay, the concept of selling dictates the Account Manager find the "hot button." Persistence and the unwillingness to accept "no," combined with an average of 12 years experience, allow our Account Managers to produce superior results.

The concept of selling also requires that a good sales effort incorporate good marketing. For instance, the design of our letterhead exemplifies the quality of correspondence needed to create high credibility. We find it gets read faster and produces more impact than traditional "form letter" collection correspondence.
I think they mean that badgering and berating a customer is the only way to deal with any outstanding dept regardless of time or reason.

This appears to be a legitimate collections agency that in my case called the wrong number.  When I called back they were very professional and we cleared up the mistake.