My mother received a phone call from this company. She beleived it to be a scam so she contacted the police. An officer came over and called the number back. The rep who picked up was rude even to the officer. The officer hung up on her. I tried to call them back myself and failed to get an answer. I get an automated message stating that all reps are busy helping other customers and it disconnects after that. I don't remember a whole lot from working collections myself, but I do remember something about only being able to have contact with the customer twice in one day. I can also tell you that you can have them no longer contact you if you provide them with what is called a cease and desist letter. They have to provide you with an address to send this to. I advise everyone reading this to do so.
they call me everyday at about 8 am and leave messages saying theyre trying to contact me about verizon wireless. not sure if thats true or not but i will not answer numbers that i dont recognize. if i did answer and they were rude to me like they were all of you, i would be just as rude back and insult their worthless jobs and tell them that they might as well just go to the building top and put them selves out of their own misery.
Harressing calls to pay up verizon bill. Never had phone under my name. When I called back to tell them that they should send me written layer notice, they were not able to find account under my name or my cell number. Asked me for ss#, which obviously i refused to give on phone. As said earlier very rude people.
Caller was very rude. She said that I owed them $400 and that I'd better pay them. I tried to find out who they were or what they say I owed for but could not get a straight answer.
Yah they call me at least 5 times a day..Sometimes there will be a nice person on the phone and other times there will be a VERY VERY VERY rude and pushy person..I told them as well that Im getting this taking care of through a company to help wipe out my debt..Dont answer them they are just RUDE AND BORED pple.
Verizon wireless uses this company to collect on accounts. After incurring a $130.00 early cancellation fee because we canceled our contract 3 weeks before our contract ended (after having confirmed both in a store in February and again over the phone in March that we would not incur a fee, we were not breaking a contract, add to that who would knowingly cancel a contract 3 weeks before the contract ended unless they were assured that there would be no fee) they sent us to a collection agency to collect the money. Adding insult to injury, I've recently purchased all new phones for both myself and my three high-school and college age kids, and extended my contract another two years. I now feel trapped with Verizon, and disgusted that they would use a company as horribly hateful, rude, and nazi-ish as this company. They refused to identify themselves, were rude when my husband refused to confirm his soc sec number and birthdate, and stated that they would get their money no matter what. There is no reason for this type of harassment! I have personally hired collection agencies to collect debts and I know with certainty that these tactics are not necessary. Rather than creating an atmosphere of fear, extortion and hatred, utilizing a firm yet kind attitude with the debtors is much more conducive to the process and the results can be much more agreeable for all parties concerned. Verizon, shame on you, you've just lost 4 customers (and Miracle Financial, what a joke of a name and utterly disgusting company. You people make me sick and there's a special place in hell for scum like you).