Had the same problem Indian guy claiming my PC has virus and wanted to help me get rid of hacker ( Roger Drake ) who is accecessing my network from Canada. He called from payphone at 6:05 pm Tuesday April, 14, 2015. Me being stupid turned on my PC and there he was moving mouse pointer and took me to team review site to download program which I didn't do. I asked him name, he says Steve of Windows Tech Dept and phone number is 855-674-1190 and his extension is 1016. He asked for credit card info to get rid of viruses and I refused, so turned off my PC and turned on later to discover a gunmetal gray pop-up box appears waiting for password. I was upset a bit but not much because I don,'t keep anything on my PC aside from music. So there was nothing to take no stored credit cards, passwords. What I did was clean PC, then reinstalled Windows changed all passwords and installed Viper which is wonderful.
Just rec a call from this number..but had another call earlier from 510-943-3640...same thing, different area of course....getting annoying....I just ignore...
Another call from 607-324-9846 telling me my computer has 'errors'. When I asked what errors, she told me my computer was sending out 'viruses'. So I told her I know, because I was a virus writer and was sending her the viruses on purpose. That caught her off guard, but I kept insisting my computer was sending out viruses that I wrote on purpose. Then I manged to get her to listen to about 3 minutes of 'dead air' while she got increasingly frustrated and kept telling me that she knew I could hear her. She was right, I could hear her but was trying to waste as much of her time as possible. Third time they've called, they call ~ every 3 months.
I received the phone call from this number claiming it to be from Toronto. A person with an Indian accent told me my computer was downloading viruses. When I asked them where they got the information they could not answer coherently, and when I told them to give me a number I could call them back at they immediately hung up
They've called me as well saying something about an unwanted virus download that they wanted to make me aware of and help "fix". I asked what country they were calling from and he stumbled a bit and said Washington.