I did a little research on their website. One "their clients" tab is my health insurance and I called for a co-worker to ask some questions since she is brand new and they needed to talk to a member.
A lady called from this number made it sound like she worked for Amtrak and wanted to know how a trip I took went. I answered her first two questions then I realized she was fishing for something other than customer satisfaction information (wanted origination location and ending location) she got aggressive with me when I wouldn't answer and I got a bad feeling about it. I said "I don't know who you are but you don't have any business asking me these questions" and I hung up. Don't talk to these people.