It is Citimortgage - I returned the call - the 1st return call I got a busy signal. The 2nd return call I got an answer - They WILL as for the last 6 (six) digits of your ss# - which I provided. The purpose of the call was because they did not receive my mortgage payment by the due date - the 16th. they call on the 17th. As it turned out - my auto payment from my bank was due to reach them by the 15th - for some reason it was not acknowledged until the 22nd of the month - so my bank must not have sent it until the 15th and/or they took 5-7 days to acknowledge the payment was made. Once Citimortgage processed the payment - I stopped receiving the calls as I was receiving it every day - 2 or 3 times a day until - Citimortgage processed. Hope this helps.
This number comes up as Citi on my caller ID and we do have our mortgage through them so at first I wasn't suspicious when the automated call asked if they had reached myself or my husband. However when they asked for the last four digits of my social to verify my identity, I just hung up the phone. I called Citi at their customer service number and sure enough their representative was VERY relieved that I did not give up my number. This is NOT Citi. He said they do not call customers for anything that would require account verification - they might make solicitation calls or late payment calls, but not anything requiring giving up your social security number.
When any caller you did not contact at a reliable, trusted number asks for personal information do not give it. Hang up and call back at a number you know is good. If they need that information, you'll be able to give it to them and know it's in the right place. If not, well, you've saved yourself a lot of headaches in the future.
No it's not. Per Citi, they do not ask for identifying information in calls they initiate. I called them after I received a call from this number today. Luckily, I hung up when they asked the last four digits of my social.