It is Citimortgage - I returned the call - the 1st return call I got a busy signal. The 2nd return call I got an answer - They WILL as for the last 6 (six) digits of your ss# - which I provided. The purpose of the call was because they did not receive my mortgage payment by the due date - the 16th. they call on the 17th. As it turned out - my auto payment from my bank was due to reach them by the 15th - for some reason it was not acknowledged until the 22nd of the month - so my bank must not have sent it until the 15th and/or they took 5-7 days to acknowledge the payment was made. Once Citimortgage processed the payment - I stopped receiving the calls as I was receiving it every day - 2 or 3 times a day until - Citimortgage processed. Hope this helps.
IN ALL OUR YEARS AS A HOMEOWNER WE HAVE NEVER BEEN LATE ON OUR MORTGAGE BUT WE GOT 11 CALLS FROM CITIMORTGAGE WITHIN A 2 HR TIMEFRAME-IN 2 DAYS I HAVE REC'D 41 CALLS FROM CITIMORTGAGE FROM 4 DIFFERENT PHONE NUMBERS AND I CALLED CUSTOMER SERVICE AND WAS TOLD THAT THEY CAN CALL ANYTIME FROM 8 AM TILL 9 PM WITH ANY PROMOTION OR QUESTION THAT THEY HAVE-"WHAT???" I SAID I BEG YOUR PARDON AND HE REPEATED TO ME THAT THEY DON'T NEED A SPECIFIC REASON-I ASKED IF THIS WAS SOMETHING NEW (WE NEVER GOT CALLS FROM CITIMORTGAGE UNTIL THIS WEEK) HAS ANYONE EVER HEARD OF THIS????
This is Citi Mortgage. Made my December payment early due to the holidays and they did not count it as my December payment as they received it in November. They were very helpful. Got it resolved and gave me a case #.