I let it go to voicemail. I listened to the message The lady said I needed to verify more information for my youngest daughter. I called the number back got a busy signal. I then called the marketplace: The lady told me that it showed I submitted the info but there was still some inconsistencies. When I told her about the call she sad that it sounded fishy but with the inconsistencies on my account that she would escalate the situation in order to figure out what was going on just in case it was a real thing and I won't lose my coverage. Some one will call me back within 30 days. lol We will see if I get paperwork in the mail I know it is real.
If someone is cold calling you and asking for personal information, and telling you that benefits are going to be stopped, then yes, it's a strong possibility that it's a scam call. You should check with whoever is handling your health insurance now.
Legitimate insurance companies usually rely on either written correspondence or secure e-mail for important communications.
Got a call from Joe from Healthcare Marketplace saying they needed additional information on processing a claim. They said they would call back in 24 hours. I cannot call this number back, it rings busy. Looked at several posts on this site. Many say this is a SCAM. I sure sounds like it.