I received the same call from this individual and or company. Please don't give them any information what so ever. Do not put your trust in this company its someone trying hack and gain important information from your electronics. Again do not trust this company and or individual.
My husband and I both got a call from this number. When he answered they hung up. When I answered I could hear what sounded like a kid talking in the background, then I was hung up on as well. I tried to call back and got the message that the number was disconnected. So dumb.
They called me today saying he was from Microsoft but had a very strong accent. He said his name was Ricky Anderson. I told him he did not sound like a Ricky Anderson and then told him I did not understand anything he was saying. He then got very rude and forceful saying I SAID....he then wanted me to go to my computer and he was going to fix the problem. He started giving me directions on what to do but I just entertained him. I told him it was a scam and hung up and then he tried calling back. I called the number back and it said it had been disconnected.
Folks, I have been notified through my workplace to watch out for this scam. These individuals get basic information about your computer type, program type etc through easy means on the internet. They call you to get information to be able to either access your computer illegally or to gather information from your computer for identity theft. Do not ever think this is the real company contacting you.
I've been in the IT field for over 20 years. This is purely a credit card scamming outfit. Give them your credit card number and they will purportedly "fix" a virus that they claim is on your computer. In the meantime, they're already selling your credit card info while they've got you tied up on the phone. Report the number(s) they call from everywhere you can to try to help out others who might not be so cautious and fall prey to them. No reputable service/firm would ever seek you out - how would they know a virus was on your computer unless they were receivers of a virus' output?