Most of your message is not even worth replying to because it wouldn't be for your edification....in other words, I'm not looking to start an argument with you.
I am looking to inform you that it isn't an absolute that Americans are dumb. I may be gullible, and I may want to believe that people who call me and tell me that they are checking to see if my magazines are coming in (and that they are essentially the exact same company that I am already subscribed with) that they are telling the truth.
Fraudulent business practices that people fall into don't necessarily reveal those peoples' intelligence levels to be low. I am a recent college graduate majoring in Cross-Cultural Studies and minoring in Philosophy, Youth Ministry, and TESOL. I'm not an idiot, plain and simple. Not saying I'm a genius either...but my point is, fraudulent business practices reveal the hearts of those working in a company and the heart of the company itself, not the intelligence of (or lack thereof) of its victims.
Additionally, your voice verification means nothing to me for a number of reasons. 1: The voice recording information could be changed--I mean, a person answers yes to virtually every question, it wouldn't be difficult to make it sound as though they were saying yes to something completely different; 2: In my case, I wasn't allowed to NOT confirm after it had been recorded and I didn't want to go through with it (and they already had my information after recording the first time); 3: If you don't understand the terms they still refuse to explain them with any degree of clarity that would even begin to benefit any human on this planet; 4: they lied about the terms in the first place by claiming to be something they weren't, nullifying the agreement and the purpose of the agreement.
I was duped because they LIED to me, not because I'm stupid for believing them when they pulled up my card information, address, and "my" magazine information.
As for the letter, I received mine AFTER this cancellation period you mentioned. But you know what's odd about that? It wouldn't have mattered if I had actually received it on time anyway, because everyone that I spoke to claimed that it wasn't possible to cancel the order---ever---regardless of whether or not it fell within a specific time frame.
Also, MC's website claims: "We will cancel your order and refund your account per your request." So what's the problem? I spoke with probably 3 different people who apparently haven't gotten the memo.
What's more, albeit on a completely different vein, your company doesn't know the meaning of customer service. When a supervisor refuses to give me information about their boss and refuses to give me a website, phone number, time to call (whether a day or a range)....and then hangs up on me, there's a problem. When someone tells me that they actually will send out information about a company and doesn't, there's a problem. When 166+ people have virtually the same complaint about a company, it's probably legitimate.
Even if all Americans WERE stupid (hypothetically), it still seems suspicious that they all seem to have the same problem under just about the same circumstances. And...that hypothetical is ridiculous. More plausible--ignorance about the ways that magazine companies like yours deceive, threaten, harass, and exploit their potential customers. Also plausible: some people weren't the sharpest tools in the shed. But 166? Thousands? Percentage of likelihood is dropping quickly.
This number called and asked for me by first name. The woman on the for phone explained that we was not looking for money, but there was a mistake on my magazines subscriptions. I've paid for 60 months, but it was stopped early. She also asked please do not renew with another company. She wanted to verify some information first. I asked which magazines, and she stated that she did not know, but she could put me thru to her supervisor after she was done. Than she asked if my checking account was still the same. At this time, I stated I'm not paying for any subscriptions, and that she connect me to her supervisor now. Then she hung up. I called the number back, to answer. Not sure what to do now.......
I received a phone call from a company called magazine connection from numerous numbers. These are the recent numbers I have been called from: 720-353-4308, 303-474-4864. I get calls sometimes 3-4 times a day about 3 times a week at minimum. They tell me that I still have a subscription for 60 months and that I should not renew with anyone who calls or sends information in the mail. Then then ask for updated credit card information or bank account information. They say that they only take information over the phone and that they definitely don't send any kind of forms out in the mail for filling out personal information. Then they also tell me that they will give me a reference code and that they will Definitely not call me again, but when I refuse to give them a credit card number or other information they give me a song and dance routine and tell me that they can't cancel my subscriptions and will send me to collections if I don't pay the bills, But keep in mind that bills never come to my home. They also tell me that they can switch my magazines at any time for free. They don't even know my last name. I've had it with the phone calls and I'm about to blow a whistle into the phone and report them to the better business bureau. I can't take it anymore. Don't give those shysters any information. Either report them to the authorities or ignore the calls if you can. Good Luck! By the way they always sound like they are foreign like workers in 7-11.
I got the same deal from these guys - it was an american girl I spoke with though. They are no doubt a terrible promotion company trying to sell subscriptions in the dumbest way possible - by preying on people. Or they are just trying to rip you off completely. Will someone report them to the proper authorities because I am too lazy.
Magazine connection claims to want to insure my magazines are being delivered correctly stating that some may have been terminated early. When I told them that I had cancelled all subscriptions, they asked for a verification number. I told them they had no need for that number and hung up.