Most of your message is not even worth replying to because it wouldn't be for your edification....in other words, I'm not looking to start an argument with you.
I am looking to inform you that it isn't an absolute that Americans are dumb. I may be gullible, and I may want to believe that people who call me and tell me that they are checking to see if my magazines are coming in (and that they are essentially the exact same company that I am already subscribed with) that they are telling the truth.
Fraudulent business practices that people fall into don't necessarily reveal those peoples' intelligence levels to be low. I am a recent college graduate majoring in Cross-Cultural Studies and minoring in Philosophy, Youth Ministry, and TESOL. I'm not an idiot, plain and simple. Not saying I'm a genius either...but my point is, fraudulent business practices reveal the hearts of those working in a company and the heart of the company itself, not the intelligence of (or lack thereof) of its victims.
Additionally, your voice verification means nothing to me for a number of reasons. 1: The voice recording information could be changed--I mean, a person answers yes to virtually every question, it wouldn't be difficult to make it sound as though they were saying yes to something completely different; 2: In my case, I wasn't allowed to NOT confirm after it had been recorded and I didn't want to go through with it (and they already had my information after recording the first time); 3: If you don't understand the terms they still refuse to explain them with any degree of clarity that would even begin to benefit any human on this planet; 4: they lied about the terms in the first place by claiming to be something they weren't, nullifying the agreement and the purpose of the agreement.
I was duped because they LIED to me, not because I'm stupid for believing them when they pulled up my card information, address, and "my" magazine information.
As for the letter, I received mine AFTER this cancellation period you mentioned. But you know what's odd about that? It wouldn't have mattered if I had actually received it on time anyway, because everyone that I spoke to claimed that it wasn't possible to cancel the order---ever---regardless of whether or not it fell within a specific time frame.
Also, MC's website claims: "We will cancel your order and refund your account per your request." So what's the problem? I spoke with probably 3 different people who apparently haven't gotten the memo.
What's more, albeit on a completely different vein, your company doesn't know the meaning of customer service. When a supervisor refuses to give me information about their boss and refuses to give me a website, phone number, time to call (whether a day or a range)....and then hangs up on me, there's a problem. When someone tells me that they actually will send out information about a company and doesn't, there's a problem. When 166+ people have virtually the same complaint about a company, it's probably legitimate.
Even if all Americans WERE stupid (hypothetically), it still seems suspicious that they all seem to have the same problem under just about the same circumstances. And...that hypothetical is ridiculous. More plausible--ignorance about the ways that magazine companies like yours deceive, threaten, harass, and exploit their potential customers. Also plausible: some people weren't the sharpest tools in the shed. But 166? Thousands? Percentage of likelihood is dropping quickly.
I had a similar experience. I almost got tricked by them but lost my temper with their supervisor and told them to cancel everything and never to call again.
The same guy called the next day. I told them to get off my phone and not to call me again. He said that I cannot cancel in the first 30 days and that non-payment will result in my account being sent to collections. I have already told them to cancel everything. If a single charge shows up on my credit card, I will charge the company with fraud.
I eceived 3 calls from the same number in less than 5 minutes. Ont the third call I answered it and the asked for me by name. I asked what the hell they want and she hung up on me. Is there nothing we can do about these people?
This is definately a scam. There are two numbers that call me: 720-353-4308 and 303-955-1983. I'm sure they told me that they were with Publisher's Clearing House. This is false. This company is based in New York. These calls come from Denver Colorado. There are no magazine companies listed with these phone numbers. No bills come in the mail, and nothing is done on-line. All calls and no action....anywhere. The 303 number is a landline, and the 720 number is a cell phone number through the carrier, Sprint. There is no answer on the cell ever, and the 303 number is the same everytime: "The mailbox of (blank) is full, please hang up" True, they did have my address and old credit card number, but that probably came online. I was scammed.
Please, change your credit card numbers now. If they continue to harrass, you will need to change your number, after that, they will be gone forever. I will try to do whatever I can to report them to the authorities of colorado. You have been warned.
Same as above, I was given the "supervisor" and when I told her I wasn't paying for any magazines or the $3.99 they were talking about (which I still didn't understand) she hung up on me.