Most of your message is not even worth replying to because it wouldn't be for your edification....in other words, I'm not looking to start an argument with you.
I am looking to inform you that it isn't an absolute that Americans are dumb. I may be gullible, and I may want to believe that people who call me and tell me that they are checking to see if my magazines are coming in (and that they are essentially the exact same company that I am already subscribed with) that they are telling the truth.
Fraudulent business practices that people fall into don't necessarily reveal those peoples' intelligence levels to be low. I am a recent college graduate majoring in Cross-Cultural Studies and minoring in Philosophy, Youth Ministry, and TESOL. I'm not an idiot, plain and simple. Not saying I'm a genius either...but my point is, fraudulent business practices reveal the hearts of those working in a company and the heart of the company itself, not the intelligence of (or lack thereof) of its victims.
Additionally, your voice verification means nothing to me for a number of reasons. 1: The voice recording information could be changed--I mean, a person answers yes to virtually every question, it wouldn't be difficult to make it sound as though they were saying yes to something completely different; 2: In my case, I wasn't allowed to NOT confirm after it had been recorded and I didn't want to go through with it (and they already had my information after recording the first time); 3: If you don't understand the terms they still refuse to explain them with any degree of clarity that would even begin to benefit any human on this planet; 4: they lied about the terms in the first place by claiming to be something they weren't, nullifying the agreement and the purpose of the agreement.
I was duped because they LIED to me, not because I'm stupid for believing them when they pulled up my card information, address, and "my" magazine information.
As for the letter, I received mine AFTER this cancellation period you mentioned. But you know what's odd about that? It wouldn't have mattered if I had actually received it on time anyway, because everyone that I spoke to claimed that it wasn't possible to cancel the order---ever---regardless of whether or not it fell within a specific time frame.
Also, MC's website claims: "We will cancel your order and refund your account per your request." So what's the problem? I spoke with probably 3 different people who apparently haven't gotten the memo.
What's more, albeit on a completely different vein, your company doesn't know the meaning of customer service. When a supervisor refuses to give me information about their boss and refuses to give me a website, phone number, time to call (whether a day or a range)....and then hangs up on me, there's a problem. When someone tells me that they actually will send out information about a company and doesn't, there's a problem. When 166+ people have virtually the same complaint about a company, it's probably legitimate.
Even if all Americans WERE stupid (hypothetically), it still seems suspicious that they all seem to have the same problem under just about the same circumstances. And...that hypothetical is ridiculous. More plausible--ignorance about the ways that magazine companies like yours deceive, threaten, harass, and exploit their potential customers. Also plausible: some people weren't the sharpest tools in the shed. But 166? Thousands? Percentage of likelihood is dropping quickly.
The same thing happened to me as it did to everyone else who has posted on here. As soon as I said I was not paying for any magazines, she hung up on me.
same dam girl called me with her redneck supervisor......screw them....give them no info......is it debit or credit he wanted to know.....suck my......!!!!!
This is so true. I get the same calls from them with the exact phone numbers. I reside in Louisiana. I was harassed a long time ago and accidentally gave them my credit card number. they never charged anything on my account but since then, i get calls from them at least once a week about their stupid idiotic magazines. I still haven't changed my card number but I will. I spoke with my state attorney about these people and the way they get you is by recording your phone conversations. They say that the call is recorded for your safety but its actually a way to get you cornered in court. DONT speak with them; I warn you. Just tell them to go away. Change your number. and change your bank account/ card numbers.
I got the same call. And I got the same thing but they got me. They first claimed they were the company who had been sending me my magazines and I thought that this could be the case since I had been getting magazines for about 4 months and had recently moved. They said that they were calling to make sure I was recieving my magazines. Since I had just moved I thought that this was probably the case. They asked if I lived at "such and such" address which was my old address. I gave them my new address and asked if they could forward my magazines. They said yes they would make sure that they would come to my new address. They said the only thing that they needed from me was my credit card number. Which for some reason I gave it to them. Then they started charging my $49.90 per month. Which was way more then I had been paying. They continued to call very often trying to confirm that I was getting my magazines. I told them no I wasn't and they asked me what magazines I should be recieving. This went on for several weeks. I never recieved the right magazines. And the calls increased. I cancelled my credit cards and told them I was going to stop paying them. I told them this several times and they just said you can't cancel. I said I'm not paying for magazines that I am not recieving. They then threatened to turn me into a collection agency. Can they do that. How can I get my self out of this scam. I mean you can get 5 magazines for a year for around $100. They are trying to charge me $600. This is a total Scam. I would like to some how be apart of a class action law suit against them. I'd rather pay a lawyer several hundred dollars and team up with other people being harrased by Magazine Connection and stop them from preying on people and committing fraud.
Everyone, you must contact the better buisness bereau in colorado where te company is located and file a complaint with them. I did this and within 5 days a woman from there company called to cancel a subscribtion I had never ordered to begin with. They told me over and over I couldent cancel before my complaint with the BBB. This is a crooked company. The complaint can be filed online with the BBB.