Most of your message is not even worth replying to because it wouldn't be for your edification....in other words, I'm not looking to start an argument with you.
I am looking to inform you that it isn't an absolute that Americans are dumb. I may be gullible, and I may want to believe that people who call me and tell me that they are checking to see if my magazines are coming in (and that they are essentially the exact same company that I am already subscribed with) that they are telling the truth.
Fraudulent business practices that people fall into don't necessarily reveal those peoples' intelligence levels to be low. I am a recent college graduate majoring in Cross-Cultural Studies and minoring in Philosophy, Youth Ministry, and TESOL. I'm not an idiot, plain and simple. Not saying I'm a genius either...but my point is, fraudulent business practices reveal the hearts of those working in a company and the heart of the company itself, not the intelligence of (or lack thereof) of its victims.
Additionally, your voice verification means nothing to me for a number of reasons. 1: The voice recording information could be changed--I mean, a person answers yes to virtually every question, it wouldn't be difficult to make it sound as though they were saying yes to something completely different; 2: In my case, I wasn't allowed to NOT confirm after it had been recorded and I didn't want to go through with it (and they already had my information after recording the first time); 3: If you don't understand the terms they still refuse to explain them with any degree of clarity that would even begin to benefit any human on this planet; 4: they lied about the terms in the first place by claiming to be something they weren't, nullifying the agreement and the purpose of the agreement.
I was duped because they LIED to me, not because I'm stupid for believing them when they pulled up my card information, address, and "my" magazine information.
As for the letter, I received mine AFTER this cancellation period you mentioned. But you know what's odd about that? It wouldn't have mattered if I had actually received it on time anyway, because everyone that I spoke to claimed that it wasn't possible to cancel the order---ever---regardless of whether or not it fell within a specific time frame.
Also, MC's website claims: "We will cancel your order and refund your account per your request." So what's the problem? I spoke with probably 3 different people who apparently haven't gotten the memo.
What's more, albeit on a completely different vein, your company doesn't know the meaning of customer service. When a supervisor refuses to give me information about their boss and refuses to give me a website, phone number, time to call (whether a day or a range)....and then hangs up on me, there's a problem. When someone tells me that they actually will send out information about a company and doesn't, there's a problem. When 166+ people have virtually the same complaint about a company, it's probably legitimate.
Even if all Americans WERE stupid (hypothetically), it still seems suspicious that they all seem to have the same problem under just about the same circumstances. And...that hypothetical is ridiculous. More plausible--ignorance about the ways that magazine companies like yours deceive, threaten, harass, and exploit their potential customers. Also plausible: some people weren't the sharpest tools in the shed. But 166? Thousands? Percentage of likelihood is dropping quickly.
I have received 3 calls in the last week claiming the same thing and as soon as I start asking questions about the company or trying to find out information in regards to having already made a payment they hang up on me.
I just got a call from these people today, saying it was Dave from the credit department. I was bewildered given that I have no magazine subscriptions. My first thought was that someone had stolen my identity and opened up a line of credit, but I thought it was kinda silly to start a magazine subscription with a stolen identity. So, I asked them what their company name was and the guy responded "Magazine Connection". Fortunately, I was sitting in front of my computer and googled that name, and this website came up as the first result. Glad it did. The number I got called from was 406-351-4048.
I worked for this company and yes it is a scam they have us call people who already have subscriptions and pretend to be them . Also we say we need to update your information just to get your credit card information also they charge your card that day with out your autherzation. And make it impossible to cancelwith out a fee of 300 $. Also once u get hit from th the give ur info to to adother magazine company witch is a famliy they have 3 diffrent or more companies that all s..cam you. Its sad because the ownwe henry aragon is a multi millionair off of your money and alot of people on social secirty and disibility. Alll the numbers above are correct they change them alot to trick you to answer. Who ever left the last last message is full of it there under investigation for fraud all you need to call the bbbthe more complaints the better to get this place shut down.. Trust me this guy is living great because of your money.
I have had these people calling me since August claming to be my magazine compay (which I do have one) so I didn't think anything of it. Until I started getting charged $40 a month plus what I was all ready paying to my company. When I called to cancel they said it was $300 to cancel. I called them again, talked to a different person and they said that it wasn't $300 and I could cancel at any time but wouldn't let me. I ended up having to cancel my bank account so they couldn't take any more and they now will call 3-4 times a day, a few days a week and won't stop. I have nothing in writing, I have never recieved any of their magazines. 3 of the ones I am supposed to be getting, I get through my other company so it is just BS. So from August-February I have been getting charged for magazines I have not even received. I told them that and they said when my subscription is done with the other company then I will start recieving mine, I said so I am paying you for nothing then. They had no comment to that. My parents have even tried helping me by talking to them and these people are just blowing smoke. They don't clarify who they are when they call and change their story. I am not happy. I will be happy when this is all over with.