Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
Spoke with some Mexican rep with Dunn & Bradstreet trying to "Update company information," repeated my address to me and I said, "I can't give you that information. All I can do is take a message and get your number." She gave me 1-800-234-3867 even though caller ID says 973-929-3290. I asked where she was located and said "main headquarters are in New Jersey."
Dun & Bradstreet answers their phone Dun and Bradstreet, not D & B. I actually called and that is how I know. Anyone can say D & B and it could just as easily mean douche & bag.
these people are scammers and if you gave them a window they will forever bug you-D and B would never call you to update information its better to just call your phone company and have this number blocked phone companies doesn't charge for this