Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
Dun & Bradstreet is the world leader in business credit and marketing information. We publish business credit reports on companies around the world. To insure the accuracy of the information we publish, we contact businesses to verify and obtain information about the business. We do do not collect or publish personal information. Providing the information to D&B, assist the business owner obtain valuable credit for their business. If you are getting calls from this number, it is because the number as been associated with a business. If we don't reach you initially, we will call back to attempt to update your business information we have on file.
The call you received was from Dun & Bradstreet. We were calling to update the information about a business that was associated with the your number. Often we are just calling to confirm basic business information to insure that it is accurate in our file. This information includes things like business name, address and telephone number. We do not collect personal information, only business.
Veronica,
It is unfortunate that our representative didn't effectively communicate with you our reason for calling. Dun & Bradstreet provides business credit reports to our customers. As a part of our process, we call businesses to insure we have the most accurate and complete information. We only ask for information about the business. Your cooperation is important to you since many companies use our information for extending business credit. We hope in the future that you will assist us getting the most complete and accurate information about your business. You can update your information at https://iupdate.dnb.com.
We are Dun & Bradstreet, the world's largest business information company. We provide credit reports on businesses around the globe. As a part of our process we call businesses to insure we have the most accurate and complete information. Our information is used by lenders and suppliers for making credit decisions. We hope that you will assist in making your data the most complete and accurate as possible. You can update your business data at https://iupdate.dnb.com. This will insure that you get loans and payments terms from your suppliers when you need it.
We are know as both D&B and Dun & Bradstreet in the market place. We apologize for any confusion. We are the world's largest business information company. We provide credit reports on businesses around the globe. As a part of our process we call businesses to insure we have the most accurate and complete information. Our information is used by lenders and suppliers for making credit decisions. We hope that you will assist in making your data the most complete and accurate as possible. You can update your business data at https://iupdate.dnb.com.