This company called me earlier today (as they do every day several times) from a different number - 469-201-7025. Same company. I don't answer. I did once & there was silence. They don't leave a message. Very very annoying.
Got a call at 8:30 last night. Claimed to be from Bank of America checking to see if I received an upgraded credit card that they sent me in April. She told me they sent it to an address (from which I moved 6 years ago). She gave me the last four digits of the (supposed) old card and the last four digits of the (supposed) new card. When she started to ask for other personal information I asked for her phone number so I could call her back once I verified that she was, indeed, from B of A. She said I couldn't call direct, but gave me an 800 number.
This morning I checked all of my credit cards and I don't even have one issued by B of A. When I called the number she gave me 1-800-823-1538, I got a recording that identified it as Cruise One or Cruises Inc. I never got a real person to talk with.
When I called the number that appeared on my caller ID, it was answered as "card services". When I asked if they were employed by Bank of America to contact their customers, the lady assured me that they were and that I only got a "courtesy call" to thank me for my business. When asked for their physical location she said Northern Illinois but could not give me the street address for "security reasons". Area code 216 is in Ohio!
Has anyone tried to report this to Bank of America? Is this legitimate? Is there a government agency that might be interested?