I am an IT professional who has worked with some of the most powerful and complex computers in the world. My experience spans 20 years and I have done everything from repairing computers (component level on laptops all the way to malware removal). With that said, I have had an opportunity to work with some of the best and worst in computer systems and manufacturers. I can easily tell you that Dell is one of those manufacturers who have managed to stay in my top of the list for personal computers and business systems. Zones does have an issue with selling Dell products and down-talking them, and it is simply because they cannot get high commission off of those products. Dell will sell their products for far less and make much higher profits through their direct sales channels and other VARs such as Newegg and CDW. Your understanding of the quality of Dell's products is completely uninformed. You were given a bunch of propaganda during your relatively short training period at Zones and were told to say certain things about Dell that just isn't true. To be honest, I would rely on a Dell product over HP, Lenovo, Sony or Acer any day of the week.
Truth be told that Lenovo's reputation for high quality desktops and laptops is quickly eroding due to their constant deviation from IBM's original designs, and HP laptops always have and always will have serious cooling problems that result in GPU failure on the motherboards.. This is a known FACT. Sony uses foxconn motherboards which are garbage, and so does HP.
Dell is the only one who consistently uses quality components, which although some of those components are manufactured in China, a lot of them are still manufactured in San Jose, California by Supermicro.
Get your facts right before you start attacking things you know nothing about.
How many of you would actualy respond if a message is left please be honest becuase I have a number in my mind 0, no one would. If a message is left doing cold calls the rate of success of the client client calling back has been zero, in sales you must get that persons ear at least once and then you at least have a chance even if it doesnt work out but if you leave a message your chance went from at least once to none and that is a fact!
When I googled this phone number it came up as belonging to Zones, Inc., a direct market technology company. I work for a non-profit organization that provides services and programs for the LGBT community. I do not work in our IT department - we don't even have one. Our IT guy is a volunteer! So I really don't appreciate the persistent and unnecessary phone calls. They call my work number every morning between 8:30 am and 9 am like clock-work. Since I don't work until later in the day, I'm never able to pick up their calls, and they never leave a message. Had they left a message, I could have called back to communicate to them that contacting me is a waste of their time. However, I imagine I'll just continue seeing their number on my caller ID for some time to come. What a worthless, unprofessional, and counterproductive sales technique. Even if we were in need of their services, I wouldn't work with this company.
Just googled this number for the first time today, just to see if there was anyone else out there as annoyed as I am with this company.
Good prices or not, "stalking" potential customers with incessant phone calls multiple times a day for months or years on end is NO way to earn business. It is unprofessional at best and downright annoying and rude at worst.
For those of you who are supposed "employees" of Zones here, you might want to relay that to your Marketing team that I will likely NEVER do business with Zones because of this "stalking" tactic of yours, and you've probably lost more potential customers than you would ever imagine because of this.
20 years in IT, and I have never been treated this way by a VAR.