I am an IT professional who has worked with some of the most powerful and complex computers in the world. My experience spans 20 years and I have done everything from repairing computers (component level on laptops all the way to malware removal). With that said, I have had an opportunity to work with some of the best and worst in computer systems and manufacturers. I can easily tell you that Dell is one of those manufacturers who have managed to stay in my top of the list for personal computers and business systems. Zones does have an issue with selling Dell products and down-talking them, and it is simply because they cannot get high commission off of those products. Dell will sell their products for far less and make much higher profits through their direct sales channels and other VARs such as Newegg and CDW. Your understanding of the quality of Dell's products is completely uninformed. You were given a bunch of propaganda during your relatively short training period at Zones and were told to say certain things about Dell that just isn't true. To be honest, I would rely on a Dell product over HP, Lenovo, Sony or Acer any day of the week.
Truth be told that Lenovo's reputation for high quality desktops and laptops is quickly eroding due to their constant deviation from IBM's original designs, and HP laptops always have and always will have serious cooling problems that result in GPU failure on the motherboards.. This is a known FACT. Sony uses foxconn motherboards which are garbage, and so does HP.
Dell is the only one who consistently uses quality components, which although some of those components are manufactured in China, a lot of them are still manufactured in San Jose, California by Supermicro.
Get your facts right before you start attacking things you know nothing about.
Hey all you have to do is answer the phone and be honest that your company sucks and they have no money and that you are pretty much a cheapskate, Zones is looking for partners that they can work with to help the succeed not cheapskates that dont have the money to get anything done anyway
This is why people don't want to do business with Zones, because thats EXACTLY how they feel about their customers... If they can't pay skrew em, if they can, leech the $'s out of em.
This place sucks. Even after telling them I'm not interested, they continue to call. I've sent letters, email telling them to screw off. They still call. They should be prosecuted for harassment. Maybe a class action suit along the lines of unwanted spam - only unwanted calls.
1st - I would not "be having Habibi to answer my calls". I deal with American companies. If their business model changed to outsourcing, I would change to another company. Period.
2nd - I've answered their calls. I've told them repeatedly that I'm not interested. I've told them to not call back. I've told them everything I could think of, short of using vulgarity. I will NEVER use their company. Yet they still call. Must suck to have that job. I try to wish no evil on any person, but this salesman's pushing that belief.
3rd - you sound like you work for them and are trying to dissuade the negative publicity that they have brought upon themselves. "IT IS SALES PEOPLE" - no kidding? It is pushy, rude, obnoxious sales people is what it is.
If Zones has made the mistake of over dialing your office during the month of March, we are seeking proof of their harassment which will result in removal of their business license.