I am an IT professional who has worked with some of the most powerful and complex computers in the world. My experience spans 20 years and I have done everything from repairing computers (component level on laptops all the way to malware removal). With that said, I have had an opportunity to work with some of the best and worst in computer systems and manufacturers. I can easily tell you that Dell is one of those manufacturers who have managed to stay in my top of the list for personal computers and business systems. Zones does have an issue with selling Dell products and down-talking them, and it is simply because they cannot get high commission off of those products. Dell will sell their products for far less and make much higher profits through their direct sales channels and other VARs such as Newegg and CDW. Your understanding of the quality of Dell's products is completely uninformed. You were given a bunch of propaganda during your relatively short training period at Zones and were told to say certain things about Dell that just isn't true. To be honest, I would rely on a Dell product over HP, Lenovo, Sony or Acer any day of the week.
Truth be told that Lenovo's reputation for high quality desktops and laptops is quickly eroding due to their constant deviation from IBM's original designs, and HP laptops always have and always will have serious cooling problems that result in GPU failure on the motherboards.. This is a known FACT. Sony uses foxconn motherboards which are garbage, and so does HP.
Dell is the only one who consistently uses quality components, which although some of those components are manufactured in China, a lot of them are still manufactured in San Jose, California by Supermicro.
Get your facts right before you start attacking things you know nothing about.
Why dont you tell me how your company does sales??? OH wait you would have no idea you sit in the back and think this all happens by magic, well someone has to get out there and make your paycheck dont they it is the same way at Zones!
YOU must be the guy that has all dell just like most everyone on this post I bet. People who buy dell are cheapos and that is the truth period...... No if, and's, or but's that is the truth..... I am sorry to hear that you have been harrassed perhaps you can file a complaint or perharps you can have the number changed since you are such a brilliant IT guy you should be able to think of something... Hey remeber your the guy who saved your company so much money by buying dell, that was inventive,, wasnt it???? I am not trying to be rude by saying all you have to do is tell them you have no money and that your a cheapo that is what will truly work they will likely not call you any more
I'm disappointed at the lack of grammar skills exhibited by some of the commentaries in this thread, but this isn't a creative writing forum, so it's okay. Since I'm taking a stress break, I figure I'll submit a comment about this number (maybe later I'll come back to read my own comment to stroke my ego.) At any rate, there's no point in complaining about a number as such-- I find it very easy to ignore all calls that come to my office phone and look them up later for legitimacy on this site. I have gotten quotes in the past from Zones, feeling that I do have a fiscal responsiblity to make sure that I'm getting the best combination of price and service from my resellers and partners. While always courteous, they've never been able to beat my current preffered reseller. However, I try to do my part and let the rep know that their pricing fell short and even provide a chance to dig deeper. Since I do support all aspects of corporate operations here, I also empathize with the importance of selling activities for a profit-driven organization. So, I'll let them call and in about 3 months I'll do another review of suppliers when I have a sizable project up for bids. Who knows, maybe Zones will beat out the rest next time.