My boyfriend called Time Warner and they said the account was not in collections. This caller claimed that it was and that they were a collection agency. They were very shady.
Time Warner Collection agency. I called Time Warner. I closed my account with them over a month ago. I owe them nothing. They said I owed them nothing and it was verified by THREE representatives on three prior phone calls. Despite the fact that I owe them nothing and returned all the equipment I had (which they also verified), they turned me over to this collection company for $42.00 anyway. Now they are telling me that they are NOT responsible for this company harassing me twice a day EVERY day on the phone. The last time I spoke to Time Warner, I was on the phone with them for two hours. They disconnected me twice and I had to hang up three times because the line was so bad, I could not understand them. They had me talking to people in South Carolina that couldn't do anything because this happened in New York and refused to allow me to talk to a supervisor. TWC customer service sucks!!!!
Time Warner Collection agency. I called Time Warner. I closed my account with them over a month ago. I owe them nothing. They said I owed them nothing and it was verified by THREE representatives on three prior phone calls. Despite the fact that I owe them nothing and returned all the equipment I had (which they also verified), they turned me over to this collection company for $42.00 anyway. Now they are telling me that they are NOT responsible for this company harassing me twice a day EVERY day on the phone. The last time I spoke to Time Warner, I was on the phone with them for two hours. They disconnected me twice and I had to hang up three times because the line was so bad, I could not understand them. They had me talking to people in South Carolina that couldn't do anything because this happened in New York and refused to allow me to talk to a supervisor. TWC customer service sucks!!!!
By collections law no collection s agency cannot call past 8 pm on the time zone for the person. They are calling for. They don't even provide the name of the company in which they are calling for.