Just called the # back, and it was sprint, my bill was past due and the payment i made on friday had not cleared my bank yet ...........they wanted no personal info from me, sent me a text confirming my call to them for a payment arrangement
I called Sprint Customer Service at 1-800-877-4646 and followed the following prompts: Waited to confirm I was an English speaker. Pressed 2 (for wireless support), pressed 1 (to confirm the number I was calling about was my cell phone number), pressed 6 (to speak to a representative) then pressed 0 (out of frustration), and 0 (again out of frustration)
Within 30 seconds I was connected to a customer service representative who asked me for my name. I told her my name and said I was interested in cofirming whether a number that called me was a legitimate phone number and she asked for the phone number on my account. I asked if she meant my number or the number I was calling about and she said the number I was calling about. I gave her 402-220-1561 and she said she couldn't find that number on my account. I then realized she wanted my number and so I gave her my cell phone number and then repeated that I wanted to confirm the legitimacy of a phone number that called me. She ignored my request and asked for my pin number. I gave her my pin number and she mistakenly heard 7 digits when I said 6 digits. The phone graciously lost its signal and then I came here to vent.