My English not so good. This person wanted to know I need my DSL changed. I tell them NO, I was born a MALE I want to stay Male. If I change my mind I will move somewhere like LA or NYC where they do that sort of thing.
Called me on my landline 20 Sep 11:02 AM:
ATT SVC CTR
I did not answer, they did not leave voicemail.
Interestingly, web check at http://broadband.com/about/
notes "Since 1999 Broadband.com has been managing wholesale partnerships with the top business-class ISPs in the U.S. including: AT&T, Sprint, Verizon, CenturyLink, Level 3, and many more. "
This is a phishing scam, but it's a convincing one so BEWARE. They claim to be ATT wanting to switch you to a fiber optic line due to line problems, and they will "replace your modem for free." That was my first clue. BUT, they have (some of) your account information, including your service plan type, name, address, last 4 of your SSN, etc.
But it is a phishing scam. DON'T fall for it. [***]!
I received a call from this number at 4:20 p.m. today; my phone's caller ID said "ATT SVC CTR". I've received at least 5 calls from this number in the last 2 weeks; I decided to answer the phone tonight; the guy claimed to be with AT&T wanted to let me know that there were service problems with DSL in my area; then he switched into a sale's mode wanting to offer me AT&T Uverse. I asked him where he was located? The caller said Texas.
I then asked the caller what Uverse plans were available and I wanted to know what the upload and download speeds were on the Uverse service? The caller claiming to be with AT&T said "WHAT"? I told him if he really was with AT&T's internet department he would know what I was asking about. He didn't; I told him I was through talking to him and hung up. It's a scam; he didn't get any account information from me except I told him I did have AT&T DSL; that was it. I then called AT&T's customer service number listed on my monthly bill to inquire; I never got to speak to anyone at AT&T. This smelled fishy from the start.
I too received a call from this number. However, I then called the customer service number for AT&T that I had listed in my contacts (having had an issue last week with the DSL being down) and was assured that this was indeed valid. Then I proceeded to set up the u-verse phone service (that I had been waiting on for at least two years). So when I call either number now, I get the same information from both, my appointment time the same pricing, the same security question (that I set up on the number I knew was AT&T service), etc.
So just a little checking out and you can find out that this is not a phishing attempt at all. I did tell them that it didn't sound on the up and up and there were posts all over the web about his being a phishing attempt, so they should think about a different approach.