I picked up the phone on this call and got a recorded message saying they had important information about my account. They would lower my interest rates and I should stay on the phone to talk to a live operator. I hung up, then checked to see if that disconnected the call. It didn't. This is a very illegal robo-call & I will be reporting it to the Do Not Call List (where nothing will happen, but you can always hope).
People have to understand that calls can be made over the internet (VOIP) and the caller ID data can be spoofed. That is, typically they use numbers that have been disconnected, or numbers of legitimate businesses. The point is, one really does not know where in the world literally these calls come from. So complaining really will do no good.
I received a call from this phone number saying that she wanted to lower my credit card rate and was asking personal information. I could hear yelling and rap music in the background. I didn't feel this was safe. I asked what company she was with and she said Card Services. I asked for what card and she said they do them all. She asked me to verify my information to make sure she had it right on her records. She asked how much I owe on my credit cards and I hung up. I knew something was not right.