View your credit report. (You can do it once a year for free through freecreditreport.com) It was on my experian report. I clicked on "Dispute Claim" and filed out the small report. Experian will handle it from there and send you an email when it is finished. They did this to me also. I too live in Arkansas. They never had the bill so they could not provide proof so both claims got deleted from my report. Make sure you dispute all of them because they are all seperate claims. Hope this helps.
Rickman & Rickman has started calling me, I answered and there was no one there. Then I became suspicious so I Googled them. Just as I thought they are just another scam. Where does it end.
Rickman and Rickman has always worked with me and have been friendly. If you owe a bill then they will call you. Pay your bills and answer the phone and this won't happen.