View your credit report. (You can do it once a year for free through freecreditreport.com) It was on my experian report. I clicked on "Dispute Claim" and filed out the small report. Experian will handle it from there and send you an email when it is finished. They did this to me also. I too live in Arkansas. They never had the bill so they could not provide proof so both claims got deleted from my report. Make sure you dispute all of them because they are all seperate claims. Hope this helps.
I haven't had any problems with them. They always help me. If I can't make the payment on time they redo my payment plan with no problem. Guess I'm lucky?
They call me constantly as well. I don't care why they are calling, the fact that they hang up on the answering machine and don't speak when I answer the phone ensures that I will never respond to them. I will be filling a complaint with the AG though. I'm sick of them calling.
Well rickman and rickman called me on christmas morring and has been calling me every early morring and evry nite same thing is going on with me I call back and only want me to leave a message for them but why don't they leave a message for me to let me know what's going on that's why I 'm reporting it now and they just called a little bit ago .!,,
Legitimate company. Called wanting payment for a medical bill that I had never received. Agent agreed to send out a bill and notified me that the balance is not in collections. When they did call my cell phone it rang once and immediately hung up. I called back and spoke with an agent and they went over the account details.
Really don't understand how debt collectors can get away with calling and not leaving voice mails, but it is what it is. My advice.. answer or return the call and see what they want. Don't ever let an agent force you in to making a payment without getting a bill. Don't take harassment from the agents as well.