This has also happened to me. And I live in Spain, but the truth is that something wrong was going on in my computer. It's got a virus and this virus must report to his company. There comes the scam. I also hanged up the phone. It was too weird.
516-370-4176 calls, showing Farmingdale NY as name. I answered in Spanish and no one responded even though I said it twice. Then they hung up. I won't answer again. However if it is someone saying they are from Microsoft, they must think we are stupid. Windows Defender comes as free virus protection on all Win8 computers, sometimes you need to disable Norton or whatever one the store or company sells you. Defender works quite well, no need to pay for virus protection now that it comes with its own. This is just another scam. My computer wasn't turned on, or plugged in, basically not running at all when they called. From all the complaints above, looks like these people are really fishing today.
Same story with me as all of you. This is just so annoying and frustrating. These guys used another number before and finally stopped calling as I gave them a hard time asking all types of questions that started to annoy them. Then they got rude and started getting mad so I played cool and kept asking why are you mad, are you yelling it started to irritate them. Then I said I am a systems manager and they hung up. Now they are using this number to call. I just hung... Tired playing games. I'm calling my phone company to block this number and the one before.......good luck to all. By the way my computer is on shutdown more Han it is on.....
My call from this number also said John Kendall on Caller ID; I have had previous calls from someone saying my computer was send ing messages and I would be in trouble if I didn't do something. What a joke, I use a Chrome book, no microsoft here!
I just answered my phone, identifying myself, as is my custom when I don't recognize the name or number on the caller ID, which read: John Kendall 516-370-4176. (Nassau County, Long Island, New York) After a long pause, a guy with a thick foreign accent says "hello?" I replied "You called me! Why?" He then mustered up in a stuttering voice "Sir, I am from Windows technical support..." upon which I told him that I know better than that, and I'd forward the call to the police, and hung up.