Filed a formal complaint and their response to the agency was that they need my phone number in order to track the discrepancy. Ah, duh! If you are already calling my number everyday, I think you already have it. Canned response just to get the agency off their back. Again, I have no debt, old or otherwise, so there is no reason for them to keep calling. Use the US postal service, why don't you???
they can't collect due the statue of limitations however if you talk with them, you could inadvertently renew the debt,
if you wanna test the waters, chose your words very carefully because they are recording the call in case you did accidentally slip up
my advice is ask them what they want. if they ask for personal information, do not provide it
just ask them to explain what they want, by law , they have to tell you why they are calling by law
http://www.nolo.com/legal-encyclopedia/top-fi ... ne-tactics.html
if they still wont budge ,then ask for their company name which they have to give and file a cease and desist letter