I also received an automated call asking me to call 877-828-5743, and they gave me an 8 digit PIN to enter. The reason for this is so that they DO NOT have to ask for personal info such as SSN or DOB. This 8-digit number identifies you as the person they're trying to reach without having divulge personal info. So, if they call you and ask for SSN and DOB, just hang up the phone! I called UHC by calling the number on the back of my insurance card and the representative told me that the number was their coordination of benefits department just calling to check if I had additional forms of insurance. She said she would update my info directly, and I could disregard the phone calls. I have not received another one since then. So, I guess the number is legit, HOWEVER, I think the number is also being used by a phishing scam (you know it is possible to spoof numbers.. there is a computer program that can trick your caller ID into displaying any phone number that is entered into the program). The other comments say that they there was a live operator asking for SSN and DOB, but I was never asked for that personal info. The UHC rep told me that they would NEVER ask for that personal info over the phone, unless YOU call THEM. That is why they give you the 8-digit PIN to enter instead of entering your personal info. So, if someone is calling you and asking to call that number and give them your SSN and DOB, that is a scam!
I've been receiving daily, frequent calls from this number, with the Caller ID showing UnitedHlthCar. The first call I answered (have ignored ever since) found me immediately being bombarded with requests for my "personal information before I can talk to you". Kept insisting she needed my birthdate, address, etc. Refusing to cooperate with her, she stated a year of birth and asked if that was correct. I told her, "I've never had this happen with any insurance company, and that includes United Health Care. I only give that information to the company when "I" call them."
After more of these frequent, irritating phone calls, I called UHC and talked to an employee today about these calls. She looked up the number and stated it did not belong to UHC. After she noted they are in the process of updating their information to see if anyone has additional health insurance (a common practice, I know), she said they would never call for what the one girl called about (some program that is not even a part of my policy).
Today, call #2 came through late in the afternoon. I called UHC again and talked to another employee. She also stated this is definitely not their number, nor would they ever ask for all the personal information the one girl asked for the one and only time I answered a call from this number. This employee told me they are getting calls questioning the calls from this phone number (good job everyone!). As a result of alot of research, I will stand behind UHC and believe them.
Scammers are scamming more than ever. What's ironic is the girl that was insisting that she needed "ALL my personal information or (she) couldn't talk to me" (Boo Hoo! NOT!), she stated she would never give out her date of birth to anyone that called her. If I hadn't been feeling ill at the time, as well as very busy, I would have busted a gut laughing at that statement. Instead, I just wanted to pull her head through the phone line and ask her what she could not comprehend about what I was telling her. Then again, common sense does not prevail these days.
Too bad one of the options for "Call Type" isn't "Scammer!!!!".
I got one of these calls where they left a voice mail with a toll free number and an 8 digit pin. I called the number and got their automated message system. I entered the PIN, which had no personal information attached to it. The menu system asked me to reply as to whether or not I had any additional health care coverage. I answered "No". The automated system thanked me and disconnected. I was not asked for an personal information, DOB, SSN, nothing. As far as I can tell, this is not a scam.
Received a missed call and 3 second voice mail from this number. The VM was just a buzzing noise. Based on other comments, it says United Health Care. Cannot confirm this, but I've used Blue Cross Blue Shield through my employer for over 8 years and under my parents before that, so I have no business with United Health Care.
I had this type of call before, said they were from UHC. I called our benefits director and she checked with UHC, they told her it is definitely a scammer, ignore the call. They've started calling again in the last two days, they can go screw themselves. If someone gets on here and says it's legit, they are a liar and probably the scammer trying to find another sucker!