It's Best Buy. They called me because my credit card number changed, and I have the "Black Tie" insurance on my cell phone that used the old card number. They did leave me a message once, but the last time, they left no message.
It was a phishing scam. I actually have an account with them for cell phone insurance however, the message asked for me by my maiden name. I knew immediately it was a scam. But, it was actually time for me to update some info with them, so I called my local best buy where I purchased the phones and the directed to the REAL people that needed my info.
They called me asking for info , i have zero ties to Best Buy. When calling the # back after 3 or for calls from them , no one answered. Local best buys has no knowledge of this