Just got this call. I work at a church and they claimed to be "updating our free online listing." I became uneasy, but when I said we weren't interested, they said that I had no authority to cancel the account b/c the pastor had set it up. Now, sometimes the pastor does agree to things if he answers the phone instead of me. He wasn't available, so I had no way to know for sure. At any rate, I fell for it and now they have my first and last name, and birth month and day. :( Dumb, dumb, dumb!!!!!!
Like everyone else, I was told that we would be receiving a "free trial," and that we'd be getting a welcome packet in the mail, and that we could cancel with no obligation. The woman on the line talked so fast that I could barely understand her, but I did manage to write down the phone number she gave toward the end of her "schtick." After the call ended, I began searching online for "Amerilink" and wound up here. I am seriously feeling sick to my stomach after reading all of the comments about not giving out personal information! I should KNOW better! I tried calling the number I had written down, and was connected to the Amerilink Customer Service dept. I explained that I had just been called and that I wanted to cancel b/c I did not feel comfortable with the personal information they had collected. The man told me that I had been called by an outside telemarketing company, not by Amerilink itself. He typed in my phone number and said it had not yet been entered into their database. He also mentioned about the welcome packet, and said that I should call him when it arrived and he would cancel the service for me. I received his name and personal extention. ("Roscoe" at ext. 220). I am hoping and praying that all will turn out ok. I am normally very cautious about scam calls, and am disgusted that they "got me" :(
Our branch office has been getting repeated phone calls from this number for well over a month. We are listed in the do not call registry. We have informed them of that, have asked them to not continue calling, and yet we receive phone calls on almost a daily basis. The caller refuses to give out information, business name, phone numbers, and their own name typically. One of the callers was consistantly rude, and after repeated calls from him, he proceeded to call my employee stupid, as well as the B word. I have called the 800 customer service number and informed "George" of the problem. I mentioned that I didn't appreciate his employees insulting my employees. He stated that they use a third party marketing firm to do their calling, and I told him that they should reconsider that decision. I informed him I had filed a complaint against his company. I advised him that the marketing firm was making his possibly legitimate company look very bad. He apologized repeatedly and said that he would place us on their do not call list, and stated if they did call again, to do everything we could to try to get the callers name, and call him back. We'll see if we do get any more calls.
Caller offered me a free webpage listing but then the woman I was transferred to mentioned the 39.95 monthly fee, I asked that we not do anything, and she hung up.