I got the call this morning from a lady with a bit of an accent. She kept saying my amazon visa card and I was like I don't have an amazon visa just amazon. But anyway she goes on to say that there was suspected fraud charge for $1410. I told her it's not my charge and she said she will go ahead and cancel the order and that I should contact my financial institution. She also said she will send an email to me about the call and I asked her what email do they have on file....she said for security purposes they are not allowed to see the email address. I did get an email 5 min later with the title:Recent charges from Amazon.com. The email address used is:
[email protected] and the email says:
Hello,
We believe that an unauthorized party has registered an account with your Visa ending in 40. To protect your information, we have closed this account and canceled any pending orders.
We recommend that you review all recent activity on this card and report any unauthorized charges to your financial institution.
If this account was closed in error, please reply to this message.
We are unable to say how your credit card information was obtained because that happened away from the Amazon.com website. Some techniques include using malicious software to capture a user's keystrokes, trying commonly used passwords, and sending fraudulent emails that ask users to provide or update personal, financial, or other account information (commonly known as "phishing").
To learn more about safe online shopping, visit the "Security & Privacy" section of our Help pages.
Sincerely,
Account Specialist
That 40 ending is an amazon store card not a visa card and when I checked I did not see any fraudulent activity. So I am not sure if this is legit or not since she has my card as a visa card which it is not...but I will say that I didn't have to offer or verify any information just confirm whether I placed that order or not.