Let's face it. These days if someone with an accent calls and says they are with a vendor or financial institution, the prudent step is to hang up onthem.
The call is from Amazon's fraud team. They call to verify charges when the information seems suspicious or incorrect. Unfortunately, customer service does not have access to calls made by the fraud team, and notes are not provided to CS, so reps overseas frequently do not have information about the call.
The call is from Amazon's fraud team. They call to verify charges when the information seems suspicious or incorrect. Unfortunately, customer service does not have access to calls made by the fraud team, and notes are not provided to CS, so reps overseas frequently do not have information about the call.
I have worked at Amazon for 10+ years. The call is from Amazon's fraud prevention team. They call to verify charges when the information seems suspicious or incorrect. Unfortunately, customer service does not have access to calls made by the fraud team, and notes are not provided to CS, so reps overseas frequently do not have information about the call.