I also received a call from this number from a woman with a heavy Indian accent. She should be ashamed of herself. I'm contacting the police. This is a fraudulent phone call and anyone in these notes indicating the phone number is legitimate is lying. Customer service does have access to calls made by the fraud team. I just spoke with both Amazon and my bank. Do not reveal or confirm any information they give you. Do not even confirm who you are when they call. There is a special place in hell (and jail) for these people.
LEGITIMATE - AMAZON Fraud Dept. calling on a charge made on our Company's behalf (by our MSP) They held the order until they could confirm that it was legitimate. And yes, the caller had a heavy accent because Amazon uses overseas call centers. I'd rather get a call like this than a fraudulent charge on our credit card. Much appreciated.
Thank you all for reporting. I did not answer but I went to check my amazon account and it would not let me on, and when I checked my email, someone had changed the email. and I had 2 unknown charges on my bank account. Froze account and they canceled orders, now just waiting for fraud to call back.
Pretty sure this is not Amazon. Received this call a day after ordering a laptop. They had my name and asked to confirm if I had bought a laptop. I said yes. I gave them no further info and they didn't ask for any.
I felt this to be odd so I googled and came across this. I called Amazon first who confirmed they DO NOT MAKE THESE TYPES OF CALLS. I have changed my password and have also added phone verification.
I logged into online banking - no dodgy transactions showed up, so called my bank to check. All the pending transactions that showed up were legit, except a £1 Amazon charge (on top of the £550 that was my legit order). The bank lady didn't seem too concerned with that one but I am not convinced, so am going to keep my eye on my balance over the next few days just to make sure.
I don't get the angle on this scam. I gave them nothing they didn't already have, so why make the call and make me suspicious?? It would make so much more sense not to call me